Insek en Kriek Stationery

Privacy Policy

At Insek en Kriek Stationery, we respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use, and protect your information when you visit our store, website, social media pages, or place an order with us.

1. Information We Collect

We may collect the following information:

✔️ Name and surname
✔️ Phone number
✔️ Email address
✔️ Delivery address
✔️ Billing information
✔️ Order history
✔️ Messages or enquiries sent to us
✔️ Website usage information (cookies and analytics)

2. How We Use Your Information

We use your information to:

Process orders and payments
Deliver products
Communicate with customers
Respond to enquiries
Provide customer support
Send updates, promotions, or special offers
Improve our products, services, and website

We only collect information necessary to operate our business effectively.

3. Marketing Communication

By providing your contact details, you may receive:

Promotions
New product updates
Competition information
Important store announcements

You may unsubscribe from marketing communication at any time.

4. Sharing Your Information

We do NOT sell or rent your personal information.

Your information may only be shared with trusted third parties where necessary, including:

Delivery/courier companies
Payment service providers
Website or IT support services
Legal authorities where required by law

5. Payment Security

We take reasonable steps to protect payment and personal information.

Online payments are processed through secure third-party payment providers. We do not store full banking or card details on our systems.

6. Cookies & Website Usage

Our website may use cookies to:

Improve website performance
Remember preferences
Analyse website traffic
Improve customer experience

You may disable cookies through your browser settings if preferred.

7. Protecting Your Information

We aim to keep your information safe by using:

✔️ Secure systems
✔️ Password-protected devices
✔️ Trusted service providers
✔️ Limited access to sensitive information

While we take reasonable precautions, no online system can guarantee absolute security.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Remove your information from marketing lists
Request deletion of certain personal data where legally allowed

9. Children’s Privacy

We do not knowingly collect personal information from children without parental or guardian involvement.

10. Changes to This Policy

This policy may be updated from time to time.

Any updates will be posted on our website or made available in-store.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

📍 45 Breytenbach Street, Nigel
📞 068 960 6638
🌐 www.insekenkriek.co.za

Thank you for trusting Insek en Kriek Stationery 💚
Skep. Skryf. Skitter — Create. Write. Shine.